These are our Terms of Services. Please note that the German version is legally binding due to Austrian law. Please check the menu for translations.

Terms of Services

Course Registration

The registration can be done directly online on our website: To register for one of our German Courses, please fill in the provided registration form on our website.
You are obligated to state dates concerning your person correctly and truthfully when registering.
At the same time of your registration you will also have to pay a deposit within three working days of the following amount:

  • 50.- Euro when booking a course
  • 200.- Euro when booking course and accommodation

This deposit will later be deducted from the total amount.
Within three workdays after having received your deposit, we will send you a confirmation of your booking and your invoice.
The remaining amount of your total fees have to be paid 30 days before the start of your course.
After having received the full payment we will send you a payment confirmation. If you have booked accommodation, we will send you the contact data of your host family. Should you have booked a course of General German or Individual Tuition we will also send you a placement test that should be taken within two weeks.


The total amount of all fees (course fees & accommodation) have to be paid 30 days before the start of your course. All banking charges must be borne by transferor.
It is important that you quote the name of the student or the invoice number when paying, so we can match the payment with the student.
Please pay the deposit as well as the remaining amount by bank transfer to:

  • Account holder: John Patrick Marschalek
  • Account number: 19710002587
  • Bank: BAWAG PSK
  • Adress of bank: Unter der Kirche 22, A-1110 Vienna, telephone number: +43 5 99 05-6197 00
  • Bank code: 14000
  • IBAN: AT74 1400 0197 1000 2587 (banking charges borne by transferor)

Alterations, Rebooking & Cancellation

Until 14 days before the start of your course, we will try to make any changes concerning dates of beginning of course or arrival, type of course and accommodation as far as possible. The first change is free of charge, for each additional change we have to charge an administration fee of 40.- Euro.

After that you will have to cancel and re-register to get the changes you want.

A cancellation of the course is only possible up to 14 days before the course starts and has to be done in written form. The cancellation fee for course and accommodation is 200.- Euro (50.- Euro for course without accommodation).
No refund can be given if the cancellation happens after this deadline or if the student does not arrive.

In case of distance bookings (by internet or email) course participants are entitled to a right of withdrawal within 14 days from the day the contract is concluded. Sending the declaration of withdrawal within this deadline is sufficient. However, this right of withdrawal does not persist if the booked course starts within these 14 days.

Course Terms

One Course Unit is 45 minutes.
Courses always start on Mondays. If you have also booked accommodation with a host family, arrival takes place on Sunday before the course starts and departure on Saturday after the last day of the course. Any change of these rules must be agreed upon before booking between the language school and the student.
Language tuition takes place from Monday to Thursday or Friday (depending on the chosen course), in the mornings and/or the afternoons.

Public Holidays

On public holidays the school will be closed and therefor no tuition will take place. Leeway/The units cannot be made up. A reduction of course fees is only possible if the student stays only one week and there is a public holiday during this one week. In all other cases no reduction of course fees is possible. Please check the calender for public holidays before booking.
In Vienna/Austria public holidays are on:

2019: January 1st, January 6th, April 22nd, May 1st, May 30th, June 10th, June 20th, August 15th, October 26th, November 1st, December 8th, December 25th, December 26th

2020: January 1st, January 6th, April 13th, May 1st, May 21tst, June 1st, June 11th, August 15th, October 26th, November 1st, December 8th, December 25th, December 26th

Course Reduction

In group tuition there have to be at least two students. If there is only one student of the same language level, the daily tuition will be reduced by one unit, as the quality of tuition will automatically rise (one-on-one tuition).

Courses that have a daily amount of three units will be reduced to two units a day if there is only one sole participant.

Courses that have a daily amount of four units will be reduced to three units a day if there is only one sole participant.

Subsequent Courses

Should you be interested in subsequent courses, you will have to book it. An automatic course reservation is not possible.


Should you attend courses only irregularly, arrive too late, leave too early, cancel or do not attend the course for any other reason (e.g. illness) a course prolongation or refunding of course costs is not possible.

Sightseeing and Excursions

If not stated otherwise, fees for sightseeing, excursions and other activities of the cultural and leisure program are not included in the Course fees and have to be paid separately on-site or in the office by cash.

The cultural and leisure program of the seasonal courses (summer, Christmas, etc.) is already included in the price of said season courses.


Students have to take responsibility and have to ensure at their own cost that their entry and their stay in Austria is legal. If necessary, visa has to be acquired.
We will gladly be of help, should you require visa. You have to get your visa at the Austrian Embassy in your home country before departure. We will confirm your booking and payment – if required. All costs regarding obtaining visa will have to be borne by yourself.
If you do not obtain visa, you will get refunded the costs of course and accommodation minus a service fee of 100.- €. To get refunded you have to send us a copy of the visa rejection of our embassy or consulate at least 14 days before the course starts – either via email or mail.

Travel Insurance

Our students are not insured by us against illness, accident, theft, etc.
Students of the European Union have to bring along the blue card.
We recommend students outside of the European Union to conclude a private travel insurance.


We take no responsibility for personal objects of the students.
The school assumes no liability for possible damage like illness or accidents incurred by the student during the course or the culture and leisure program. The participation in trips, excursions and any other activity of the whole cultural and leisure program occurs at the student's own risk.
Damages and claims of all kinds for which the student is responsible, are to be settles by the student directly with the party suffering the damage.
In all publications and websites, the school has provided the information to the best of our knowledge and belief. However no liability for being up-to-date, correctness and completeness of the provided information can be assumed as long as the school cannot be accused of intent or gross carelessness.

School Exclusion

Should a student behave grossly contrary to contract, disrupt the tuition in spite of warning, behave in an aggressive, threatening, racist or sexist way or harm the other students or employees health and safety in anyway, the school has the right to exclude the student without remuneration. Course fees and fees for accommodation will not be refunded. Furthermore will additional costs arising from this wrongful behavior be borne by the responsible student.

Further Applicable Documents

Students have to agree to the school house rules of Alingua Concordis and/or the house rules of the classrooms as well as the house rules of the respective host family.

Compensation for Damages

Inventory, premises, rooms, media, furnishings and equipment of the school as well as of the accommodation are to be treated with care. The students are liable for all damages caused by them and have to compensate for the damages.

Minimum Age & Prerequisites

The Minimum Age for the participation of our courses is currently 16 years.

The participant must be able to read and write the Latin script.

Data Security

All data of the participating student will be treated confidentially and only used in-house. Data will not be handed to a third party.


While fabricating copies, the responsibility of copyright lies within the user of the copy machine. The users commit themselves to holding the school harmless from all damages and claims in case of copyright issues.

Photos and Films

Photos and films, that are made of you by the school during the German Courses or the cultural and leisure program can be used in marketing materials or published on the websites of the school without compensation. Your registration count as agreement. Should you not agree, you have to declare this before the start of your German course in written form or – even better – state this before registration by email or mail or while registering online under “Personal Free Text”.

Obligation to co-operate, notice of defect/Defects liability

The student is obliged to inform the school immediately after discovering any shortcomings and demand remedy. In case of breach of this condition (not informing us without delay) any claims will be excluded.

Force Majeure

The school is not liable for neither its nor its employees non-fulfillment of contractual obligations or damage if this is due to force majeure, especially natural disasters of any kind (e.g. severe weather, earthquake, flood, etc.), fire, war, strikes, sabotage, terrorism, riot or other beyond the school's sphere of influence, control or responsibility residing reasons.


The German Language Courses are organized by

Alingua Concordis Sprachschule e.U.

Proprietor: Mag. John Marschalek

Kaiser-Ebersdorferstr. 88/6/39

1110 Wien

General Terms

Alterations and amendments of these terms require written form. The organizer reserves the right to change rules, the program, prices and Terms of Services without prior notice.
Should one point of these Terms and Conditions be or become legally void, the other conditions and terms remain fully valid.
We assume no liability for inaccuracies arising from printing, typographical or translation errors.
Place of jurisdiction in any dispute is the courts at Vienna.

As of May 2019

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